Privacy Policy
Last updated: October 2025
This Privacy Policy explains how AC House of Aesthetics (“we”, “our”, “us”) collects, uses, and protects the personal information you provide when using our website or services. We are committed to safeguarding your privacy and ensuring your personal data is handled securely and responsibly.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, and phone number
Appointment and treatment details
Payment information (if applicable)
Any information you provide through forms or online enquiries
We also collect non-identifiable information such as browser type, device information, and website usage statistics to help us improve our website experience.
2. How We Use Your Information
Your information is used to:
Schedule and manage appointments
Communicate with you about bookings or enquiries
Deliver requested treatments and services
Process payments securely
Send updates, offers, or clinic news (only with your consent)
Comply with legal and professional obligations
3. How We Store and Protect Your Information
We store personal information securely using encrypted systems and restrict access to authorised staff only. We take all reasonable steps to protect your data from loss, misuse, or unauthorised access.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. Information may only be shared with trusted third parties who help us operate our business, such as booking or payment platforms. These partners are required to keep your data secure and process it only in accordance with our instructions.
5. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent for marketing communications at any time
Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
To exercise any of these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to improve user experience, monitor website performance, and personalise content. You can adjust your browser settings to decline cookies if you prefer.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
AC House of Aesthetics
Teviot Street, London E14 6QR
Email: hello@achouseofaesthetics.co.uk
Phone: +447799844001